I loaded 40 questions and paid 6.99 for the monthly subscription. I can’t get the game to start at all. I tried as basic, solo, and presenter. When I hit presented, it asks for a code but doesn’t give me one. I’m frustrated and I’m supposed to run a game for the faculty in 3 hours. Help!!!
yes there’s no code to “present”. When I then just try to click “basic”, the iPad screen turns gray and does nothing at all. I can’t even exit from the gray screen I have to close out and restart the app to try again.
I loaded 40 questions and paid 6.99 for the monthly subscription. I can’t get the game to start at all. I tried as basic, solo, and presenter. When I hit presented, it asks for a code but doesn’t give me one. I’m frustrated and I’m supposed to run a game for the faculty in 3 hours. Help!!!
Hey there,
I am really sorry for the inconvenience. Can you please share your game link with me?
Here’s the link:
https://triviamaker.page.link/3H8rb2zpyKbh2WFNA
Hey there,
I checked the game and it is playing fine. May I know the issue you are having?
yes there’s no code to “present”. When I then just try to click “basic”, the iPad screen turns gray and does nothing at all. I can’t even exit from the gray screen I have to close out and restart the app to try again.
I have forwarded this to our development team. They will get back to you asap.