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  Public Ticket #2514951
Editing game content
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Comments

  • [deleted] started the conversation

    I'm having several issues creating (multiple choice) trivia games from CSV:

    * If I edit the csv file, the question may or may not get updated.

    * Sometimes, I can edit a question directly in Trivia Maker, sometimes I can't. I think (but can't guarantee), that if I don't have all four answers, I can't edit the question.

    * If I can't edit a question, it's because the question pane just freezes (and I need to refresh my screen to get back to TriviaMaker).

    * Win10 running Firefox.

  •  268
    TriviaMaker replied

    Hey there,

    I am really sorry for the inconvenience. I am passing this ticket to our development team. They will get back to you soon.

    Thanks,

    Team TriviaMaker

  •  268
    TriviaMaker replied

    Hey there,
    we tested it and it worked for us, please try with google chrome. and again you face the same issue please share your CSV with us. we can check & try to find out the issue.

    If still you have any issues give write back we assist you.

    Thanks,

    Team TriviaMaker

  • [deleted] replied

    Interesting. I don't use Chrome, but I had the same issue in Edge (the new MS browser).

    If you don't upload the spread sheet with four answers, then the screen freezes. There's a workaround, but it's a real issue.

    Maybe it would be easier if I were willing to share all of my data with Google, but I'm not.

  •  268
    TriviaMaker replied

    That’s bit strange as we also have users who is using Firefox and Safari, for them also works. 

    Let me ask to our dev team to again look into this issue. 

  • Rita OLoughlin replied

    For the first week since May, the *edit with spreadsheet* feature is producing en error message with the grid format when a csv is uploaded.  I am certain that it is an issue with the site because I attempted to load csv files that I have previously used and they are also getting the message indicating that is is an incorrect format.  I also tried both Chrome and Firefox; same issue.


    MAJOR INCONVENIENCE!

  •  268
    TriviaMaker replied

    Hey there,

    I am really sorry for the inconvenience. Allow us some time to review the issue. 

    Thanks,
    Team TriviaMaker

  •  268
    TriviaMaker replied

    Hey there,

    I am closing this ticket due to duplication https://triviamaker.ticksy.com/ticket/2523066